The Pen Addict 166/transcript - Revision history

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2026-06-23T15:41:40Z

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	'''Brad Dowdy:''' All right. So what do you have going on, Myke? You've got our dock filled up here with lots of neat stuff that I want to hear you talk about real quick.		'''Brad Dowdy:''' All right. So what do you have going on, Myke? You've got our dock filled up here with lots of neat stuff that I want to hear you talk about real quick.

	'''Myke Hurley:''' So I bought some stickers from the Relay FM store. Yes, I also have to buy stickers, everyone. They don't get sent to me. I have to buy them like everybody else. So I bought, because we've had a few new shows recently. I haven't bought any in a while, because I also buy them and have them sent to me from the lovely ~~NOC~~ offices. I buy them in batches. So I bought a few new stickers and in my package was some of your lovely new spiral bound notebooks. Because the lovely Mr. Brookwicky, he sends me a little, he puts little presents in those packages for me every now and then.		'''Myke Hurley:''' So I bought some stickers from the Relay FM store. Yes, I also have to buy stickers, everyone. They don't get sent to me. I have to buy them like everybody else. So I bought, because we've had a few new shows recently. I haven't bought any in a while, because I also buy them and have them sent to me from the lovely Nock offices. I buy them in batches. So I bought a few new stickers and in my package was some of your lovely new spiral bound notebooks. Because the lovely Mr. Brookwicky, he sends me a little, he puts little presents in those packages for me every now and then.

	'''Brad Dowdy:''' More than you know.		'''Brad Dowdy:''' More than you know.

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2026-06-22T10:40:37Z

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← Older revision		Revision as of 12:40, 22 June 2026
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	'''Brad Dowdy:''' Well, yeah. Ron was like, I don't want to send this out. And I've already talked to Lamy and I'm going to have a new batch in within a week. You know, I just want to tell you, you know, you're going to be delayed a week. But the reason is because I'm not happy with the product that I'm going to send you. So, you know, I, you know, if you're acceptable to this and of course the, the customer is like, well, I'm ecstatic with that because that's what, you know, I would hope a retailer like Pen Chalet would do for me as a customer. So it was a really cool, it was a really cool thing that, that took place. And we got involved with that on Twitter. And it was just really neat to see a vendor like that, you know, just kind of taking the bulls by the horns and handling problems before they become problems.		'''Brad Dowdy:''' Well, yeah. Ron was like, I don't want to send this out. And I've already talked to Lamy and I'm going to have a new batch in within a week. You know, I just want to tell you, you know, you're going to be delayed a week. But the reason is because I'm not happy with the product that I'm going to send you. So, you know, I, you know, if you're acceptable to this and of course the, the customer is like, well, I'm ecstatic with that because that's what, you know, I would hope a retailer like Pen Chalet would do for me as a customer. So it was a really cool, it was a really cool thing that, that took place. And we got involved with that on Twitter. And it was just really neat to see a vendor like that, you know, just kind of taking the bulls by the horns and handling problems before they become problems.

	'''Myke Hurley:''' Because you know what would have been easier? Just sending it and hoping the guy didn't notice. Yep. Right. That would have been easier. But that is not what Pen Chalet believe in because they, they believe in customer service. Like they, they say it, we say it every week. They have a 100% satisfaction guarantee. They want to honor this, right? So one of the best ways they do that is by thinking about what the customer might want before they even send the product out the door. I love this company. They are so fantastic. They sell everything you're going to look for. And what I always ask you to do is if there's a pen that you hear about or a pen that you're looking for, go to Pen Chalet first and see if they have it, right? Because you're going to be able to get 10% off if you use the code ~~Penn~~ Addict, right? Any or any purchase at Pen Chalet, you can get 10% off if you use the code ~~Penn~~ Addict. Don't forget to do free shipping on orders of over $50 to your content and to the United States. They also sell internationally and they have really reasonable shipping rates there too. And of course, you'll benefit on the exchange rates that you're going to get, right? Because sometimes it's cheaper to buy things in dollars than it would be to maybe buy things in pounds or euros or maybe even Australian dollars. I don't know, Jonathan, what the exchange rate is like at the moment. I think it's probably good. It's terrible.		'''Myke Hurley:''' Because you know what would have been easier? Just sending it and hoping the guy didn't notice. Yep. Right. That would have been easier. But that is not what Pen Chalet believe in because they, they believe in customer service. Like they, they say it, we say it every week. They have a 100% satisfaction guarantee. They want to honor this, right? So one of the best ways they do that is by thinking about what the customer might want before they even send the product out the door. I love this company. They are so fantastic. They sell everything you're going to look for. And what I always ask you to do is if there's a pen that you hear about or a pen that you're looking for, go to Pen Chalet first and see if they have it, right? Because you're going to be able to get 10% off if you use the code Pen Addict, right? Any or any purchase at Pen Chalet, you can get 10% off if you use the code Pen Addict. Don't forget to do free shipping on orders of over $50 to your content and to the United States. They also sell internationally and they have really reasonable shipping rates there too. And of course, you'll benefit on the exchange rates that you're going to get, right? Because sometimes it's cheaper to buy things in dollars than it would be to maybe buy things in pounds or euros or maybe even Australian dollars. I don't know, Jonathan, what the exchange rate is like at the moment. I think it's probably good. It's terrible.

	'''Brad Dowdy:''' Sorry.		'''Brad Dowdy:''' Sorry.
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	'''Brad Dowdy:''' Hey, if anyone knows, it's The Economist.		'''Brad Dowdy:''' Hey, if anyone knows, it's The Economist.

	'''Myke Hurley:''' But what you should also do, because I have a couple of deals for you this week. If you go to ~~PennChalet~~.com, click the podcast link at the top of the website and enter the password ~~Penn~~ Addict. As well as getting your 10% off, you'll be able to get some special offers for ~~Penn~~ Addict listeners along with the loads of offers that they always have here when you go through to this portal. But we have this week a Pilot Custom 74 in the smoke color with a fine nib. So this model is 30% off plus the 10% coupon. So you'll be able to pick that up for $126 or the Pilot Falcon in black and with the rhodium trim with a medium nib. We have that for 25% off plus the 10% coupon, bringing that down to $121.50. So it's those specific models, but they're absolutely fantastic deals and some great pens there.		'''Myke Hurley:''' But what you should also do, because I have a couple of deals for you this week. If you go to PenChalet.com, click the podcast link at the top of the website and enter the password Pen Addict. As well as getting your 10% off, you'll be able to get some special offers for Pen Addict listeners along with the loads of offers that they always have here when you go through to this portal. But we have this week a Pilot Custom 74 in the smoke color with a fine nib. So this model is 30% off plus the 10% coupon. So you'll be able to pick that up for $126 or the Pilot Falcon in black and with the rhodium trim with a medium nib. We have that for 25% off plus the 10% coupon, bringing that down to $121.50. So it's those specific models, but they're absolutely fantastic deals and some great pens there.

	'''Brad Dowdy:''' Yes. So the last time they offered up the Custom 74, I picked up the orange one. That was the one I bought during the episode. So, you know, I'm a fan of the Custom 74 and a fan of the Falcon. I use both of those pens in heavy, heavy rotation. So, yeah, you can't really go wrong with these Pilot gold nib pens, and that's a really good price.		'''Brad Dowdy:''' Yes. So the last time they offered up the Custom 74, I picked up the orange one. That was the one I bought during the episode. So, you know, I'm a fan of the Custom 74 and a fan of the Falcon. I use both of those pens in heavy, heavy rotation. So, yeah, you can't really go wrong with these Pilot gold nib pens, and that's a really good price.

PencilBot: fixed spelling

2026-06-22T08:48:03Z

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PencilBot: Initial transcript automated upload

2026-06-19T00:25:48Z

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Show changes

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	'''Myke Hurley:''' Sure, sure. Yeah, it's not as advanced a market as other places, basically. Not like other industries. Yeah, exactly.		'''Myke Hurley:''' Sure, sure. Yeah, it's not as advanced a market as other places, basically. Not like other industries. Yeah, exactly.

	'''Brad Dowdy:''' And I think you're starting to see a little bit of change there over the past maybe 12, 18 months or so. It's getting a little bit better, but it's still kind of stuck in these old roots of how business was done. Yeah, I know. You know, I think that the companies that are taking advantage of the newer technologies and things like that are getting an advantage in the market now. And, you know, that's maybe something, you know, we can touch on as we go through the show. But I want to get into some of the specifics and kind of a good jumping off point for people who are new to your blog. And that's a series that you did. It was basically, I call it the taxonomy series where you talk about different brands and, you know, you elaborate it through that. Myke, first, you want to talk about one of our good friends, one of our good favorite brands, Mr. Ron at ~~Penn~~ Chalet.		'''Brad Dowdy:''' And I think you're starting to see a little bit of change there over the past maybe 12, 18 months or so. It's getting a little bit better, but it's still kind of stuck in these old roots of how business was done. Yeah, I know. You know, I think that the companies that are taking advantage of the newer technologies and things like that are getting an advantage in the market now. And, you know, that's maybe something, you know, we can touch on as we go through the show. But I want to get into some of the specifics and kind of a good jumping off point for people who are new to your blog. And that's a series that you did. It was basically, I call it the taxonomy series where you talk about different brands and, you know, you elaborate it through that. Myke, first, you want to talk about one of our good friends, one of our good favorite brands, Mr. Ron at Pen Chalet.


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	'''Myke Hurley:''' Yeah, this is a company that understands, right? Yeah. Because ~~Penn~~ Chalet is sponsored with us every couple of weeks. And it's because they know that by sponsoring this show, they are getting their products out in front of a great audience like the one that we have. People that want to know about this stuff, you know, because we look for these companies. We try and find them online and sometimes they can be harder. They can be hidden away. But we have ~~Penn~~ Chalet right here to talk to you about right now. This company is fantastic. They sell all the stuff that you're looking for. Roller balls, fountain pens, ballpoints, mechanical pencils, and so much more. They have all the brands that you love. Pelican, Lamy, Pilot, Namiki, Sailor, Kaweco, all of them. If you need it, they got it and they're an authorized dealer. They're adding new stuff all the time. New models, new pens, new brands are always coming on board at ~~Penn~~ Chalet. They're very fast and reliable customer service. Brad, do you remember that? I think we got that in an email or a tweet the other day. Do you remember that?		'''Myke Hurley:''' Yeah, this is a company that understands, right? Yeah. Because Pen Chalet is sponsored with us every couple of weeks. And it's because they know that by sponsoring this show, they are getting their products out in front of a great audience like the one that we have. People that want to know about this stuff, you know, because we look for these companies. We try and find them online and sometimes they can be harder. They can be hidden away. But we have Pen Chalet right here to talk to you about right now. This company is fantastic. They sell all the stuff that you're looking for. Roller balls, fountain pens, ballpoints, mechanical pencils, and so much more. They have all the brands that you love. Pelican, Lamy, Pilot, Namiki, Sailor, Kaweco, all of them. If you need it, they got it and they're an authorized dealer. They're adding new stuff all the time. New models, new pens, new brands are always coming on board at Pen Chalet. They're very fast and reliable customer service. Brad, do you remember that? I think we got that in an email or a tweet the other day. Do you remember that?

	'''Brad Dowdy:''' Yeah, so I was actually wanting to talk about this and I didn't talk with you about it, but I was going to interject at some point. So one of our listeners had a conversation with Ron at ~~Penn~~ Chalet about an issue with Lamy 2000. And this kind of goes, Jonathan, with one of your posts about how you build a relationship with a vendor. That's a more recent post of yours. And how that relationship is what drives a lot of people to continue purchasing from that vendor. And what happened was Lamy shipped out a batch of 2000s where there was like almost a material mismatch from the cap to the barrel. And one of ~~Penn~~ Chalet's orders and one of our listeners, he received one. He went back to Ron and said, hey, this looks a little bit weird. Ron immediately.		'''Brad Dowdy:''' Yeah, so I was actually wanting to talk about this and I didn't talk with you about it, but I was going to interject at some point. So one of our listeners had a conversation with Ron at Pen Chalet about an issue with Lamy 2000. And this kind of goes, Jonathan, with one of your posts about how you build a relationship with a vendor. That's a more recent post of yours. And how that relationship is what drives a lot of people to continue purchasing from that vendor. And what happened was Lamy shipped out a batch of 2000s where there was like almost a material mismatch from the cap to the barrel. And one of Pen Chalet's orders and one of our listeners, he received one. He went back to Ron and said, hey, this looks a little bit weird. Ron immediately.

	'''Myke Hurley:''' You know, I actually think he didn't even get it. I think Ron emailed the guy.		'''Myke Hurley:''' You know, I actually think he didn't even get it. I think Ron emailed the guy.
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	'''Myke Hurley:''' So like I had an order in and then Ron emailed him and was like, do you like this is there is a problem that's happened. Do you want me to still send this out or do you want to wait? Like it was really cool.		'''Myke Hurley:''' So like I had an order in and then Ron emailed him and was like, do you like this is there is a problem that's happened. Do you want me to still send this out or do you want to wait? Like it was really cool.

	'''Brad Dowdy:''' Well, yeah. Ron was like, I don't want to send this out. And I've already talked to Lamy and I'm going to have a new batch in within a week. You know, I just want to tell you, you know, you're going to be delayed a week. But the reason is because I'm not happy with the product that I'm going to send you. So, you know, I, you know, if you're acceptable to this and of course the, the customer is like, well, I'm ecstatic with that because that's what, you know, I would hope a retailer like ~~Penn~~ Chalet would do for me as a customer. So it was a really cool, it was a really cool thing that, that took place. And we got involved with that on Twitter. And it was just really neat to see a vendor like that, you know, just kind of taking the bulls by the horns and handling problems before they become problems.		'''Brad Dowdy:''' Well, yeah. Ron was like, I don't want to send this out. And I've already talked to Lamy and I'm going to have a new batch in within a week. You know, I just want to tell you, you know, you're going to be delayed a week. But the reason is because I'm not happy with the product that I'm going to send you. So, you know, I, you know, if you're acceptable to this and of course the, the customer is like, well, I'm ecstatic with that because that's what, you know, I would hope a retailer like Pen Chalet would do for me as a customer. So it was a really cool, it was a really cool thing that, that took place. And we got involved with that on Twitter. And it was just really neat to see a vendor like that, you know, just kind of taking the bulls by the horns and handling problems before they become problems.

	'''Myke Hurley:''' Because you know what would have been easier? Just sending it and hoping the guy didn't notice. Yep. Right. That would have been easier. But that is not what ~~Penn~~ Chalet believe in because they, they believe in customer service. Like they, they say it, we say it every week. They have a 100% satisfaction guarantee. They want to honor this, right? So one of the best ways they do that is by thinking about what the customer might want before they even send the product out the door. I love this company. They are so fantastic. They sell everything you're going to look for. And what I always ask you to do is if there's a pen that you hear about or a pen that you're looking for, go to ~~Penn~~ Chalet first and see if they have it, right? Because you're going to be able to get 10% off if you use the code Penn Addict, right? Any or any purchase at ~~Penn~~ Chalet, you can get 10% off if you use the code Penn Addict. Don't forget to do free shipping on orders of over $50 to your content and to the United States. They also sell internationally and they have really reasonable shipping rates there too. And of course, you'll benefit on the exchange rates that you're going to get, right? Because sometimes it's cheaper to buy things in dollars than it would be to maybe buy things in pounds or euros or maybe even Australian dollars. I don't know, Jonathan, what the exchange rate is like at the moment. I think it's probably good. It's terrible.		'''Myke Hurley:''' Because you know what would have been easier? Just sending it and hoping the guy didn't notice. Yep. Right. That would have been easier. But that is not what Pen Chalet believe in because they, they believe in customer service. Like they, they say it, we say it every week. They have a 100% satisfaction guarantee. They want to honor this, right? So one of the best ways they do that is by thinking about what the customer might want before they even send the product out the door. I love this company. They are so fantastic. They sell everything you're going to look for. And what I always ask you to do is if there's a pen that you hear about or a pen that you're looking for, go to Pen Chalet first and see if they have it, right? Because you're going to be able to get 10% off if you use the code Penn Addict, right? Any or any purchase at Pen Chalet, you can get 10% off if you use the code Penn Addict. Don't forget to do free shipping on orders of over $50 to your content and to the United States. They also sell internationally and they have really reasonable shipping rates there too. And of course, you'll benefit on the exchange rates that you're going to get, right? Because sometimes it's cheaper to buy things in dollars than it would be to maybe buy things in pounds or euros or maybe even Australian dollars. I don't know, Jonathan, what the exchange rate is like at the moment. I think it's probably good. It's terrible.

	'''Brad Dowdy:''' Sorry.		'''Brad Dowdy:''' Sorry.
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	'''Brad Dowdy:''' Yes. So the last time they offered up the Custom 74, I picked up the orange one. That was the one I bought during the episode. So, you know, I'm a fan of the Custom 74 and a fan of the Falcon. I use both of those pens in heavy, heavy rotation. So, yeah, you can't really go wrong with these Pilot gold nib pens, and that's a really good price.		'''Brad Dowdy:''' Yes. So the last time they offered up the Custom 74, I picked up the orange one. That was the one I bought during the episode. So, you know, I'm a fan of the Custom 74 and a fan of the Falcon. I use both of those pens in heavy, heavy rotation. So, yeah, you can't really go wrong with these Pilot gold nib pens, and that's a really good price.

	'''Myke Hurley:''' Thank you so much to ~~Penn~~ Chalet for sponsoring this week's episode.		'''Myke Hurley:''' Thank you so much to Pen Chalet for sponsoring this week's episode.

	'''Brad Dowdy:''' All right. So I want to get into this brand taxonomy. And really, it's kind of a jumping off point. I think it's kind of the entry point into what you're doing as a blog. You know, that's just my view of it. You may have a different opinion on that, and other readers might. But so why don't you give us kind of the basic intro on what you were trying to do with this. It was a series of four posts, I believe. So this intro post and three other posts. And I thought it was – I just found myself nodding my head in agreement with you as I read through the post. And then as I read through this subsequent post, which we'll get into. But why don't you give us an introduction into this brand taxonomy series that you did on the blog?		'''Brad Dowdy:''' All right. So I want to get into this brand taxonomy. And really, it's kind of a jumping off point. I think it's kind of the entry point into what you're doing as a blog. You know, that's just my view of it. You may have a different opinion on that, and other readers might. But so why don't you give us kind of the basic intro on what you were trying to do with this. It was a series of four posts, I believe. So this intro post and three other posts. And I thought it was – I just found myself nodding my head in agreement with you as I read through the post. And then as I read through this subsequent post, which we'll get into. But why don't you give us an introduction into this brand taxonomy series that you did on the blog?
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	'''Brad Dowdy:''' All right. So fly us on out of here, mate.		'''Brad Dowdy:''' All right. So fly us on out of here, mate.

	'''Myke Hurley:''' Talking about the show notes, there's a ton today. Loads of great posts and pens and inks and stuff. And you can find those online at relay.fm slash penaddict slash 166. Or you can find them in your podcast client of choice. They should be in there if you're listening in an app on one of the various platforms available. But you can go and find them on the web. If not, if you want to find Brad's work online, he's over at penaddict.com. And you can also find him. He's penaddict on Instagram. Dowdyism on Twitter. D-O-W-D-Y-I-S-M on Twitter. I'm at imike, I-M-Y-K-E on Twitter and Instagram. And thanks again to our sponsors this week, Squarespace, ~~Penn~~ Chalet and Linda. If you enjoy this show, go and check them out because it helps support what we do here. But most of all, thank you for listening. Thank you both for joining me. Brad to you as always. And Jonathan, thank you for your great input today. And I really look forward to having you on again in the future.		'''Myke Hurley:''' Talking about the show notes, there's a ton today. Loads of great posts and pens and inks and stuff. And you can find those online at relay.fm slash penaddict slash 166. Or you can find them in your podcast client of choice. They should be in there if you're listening in an app on one of the various platforms available. But you can go and find them on the web. If not, if you want to find Brad's work online, he's over at penaddict.com. And you can also find him. He's penaddict on Instagram. Dowdyism on Twitter. D-O-W-D-Y-I-S-M on Twitter. I'm at imike, I-M-Y-K-E on Twitter and Instagram. And thanks again to our sponsors this week, Squarespace, Pen Chalet and Linda. If you enjoy this show, go and check them out because it helps support what we do here. But most of all, thank you for listening. Thank you both for joining me. Brad to you as always. And Jonathan, thank you for your great input today. And I really look forward to having you on again in the future.

	'''Jonathon Deans:''' Also, thanks for having me.		'''Jonathon Deans:''' Also, thanks for having me.