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The Pen Addict 366/transcript
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== Customer Service == '''Myke Hurley:''' Can I've, okay, we have to pause here for a minute. Okay. I have worked in customer service jobs. '''Myke Hurley:''' You can never be ready for what is going to be given to you. I feel so sorry for the individual at Goulet Pens who had to pick up this phone call and deal with this situation because you are in now an incredibly high-pressure environment that you didn't ask to be in. So you're expecting to be dealing with shipping complaints, right? Like, that is what you're there to do. To answer that phone and, like, immediately be thrust into this incredibly important high-pressure environment where you need to do what is asked of you, that is just, it's terrible. That's terrible.
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